NEED EMERGENCY SERVICE?

Our technicians are available 24/7 to help with your emergency.

Call 1.800.736.1456

6 Reasons Your Team Needs to Be Trained on Your Security Systems

security system training concept - person using a laptop with security icons across the image

Comprehensive security is more than door locks and some security cameras. With integrated security systems, alerts, automation, and more, comprehensive security extends into more of a facility’s operations. This also means more of your team may be in contact with various aspects and it’s important to your facility security that they are familiar with the systems that can affect them. Security awareness training usually covers the cybersecurity side of things, but what about your other security systems? Here are some reasons your team needs to be trained on your security systems:

1. Staff Training Eliminates Potential Security Gaps

Integration, customization, scalability, remote access and monitoring, and more are all qualities of good security systems. With the advances in technology and enhanced capabilities through integration and customization, security systems are ever more extensive and connected.

Although many systems are built to have user-friendly interfaces for day-to-day management within a facility, training internal team members on the systems can ensure they remain as effective as possible. This also eliminates any potential security gaps that could be caused or overlooked by someone who didn’t know what they needed to do or what to look for.

And, if anything isn’t working as it should, trained team members may notice it sooner and allow for the proper maintenance or repair to occur. Not only is this type of regular maintenance part of managing and maintaining security systems, but it can also ensure security gaps are not flying under the radar because they weren’t noticed, were overlooked, or happened between regular maintenance schedules.

Many security systems are also equipped with tampering and damage alerts. When your team knows these are in place and what to look for, it can mean even shorter downtime, or no downtime, as components are adjusted or repaired. This type of cohesive and comprehensive communication is one of the benefits of integrated security systems and training your team on your systems allows you to get the full range of benefits from your systems.

2. Trained Team Members Keep Your Facility Secure

Prioritizing training your internal team on security systems they may come into contact with can also help keep your facility more secure in the long run. Security risks and threats evolve over time; your security systems need to also improve and evolve to continue to cover them.

A regular building vulnerability assessment can help ensure your facility security remains comprehensive and continues to minimize risks, close gaps, and address emerging threats. In addition to that, staff members who are familiar with the security in place and what it can do are uniquely poised to provide valuable insight into things as they evolve in and around the facility.

They may be able to notice potential gaps or vulnerabilities and bring them to attention to be addressed. Additionally, they may be able to identify improvements around the facility and within the systems themselves to further improve building security and increase efficiencies in facility operations.

3. Security System Awareness Can Help Meet and Maintain Compliance Standards

By creating this type of culture of security and improvement, your team becomes committed and involved in keeping your facility secure and also ensures everyone is aware of and follows the same security standards and protocols. In high-security facilities and operations, like secure hospitals, healthcare facilities, and other highly-regulated facilities, this can even help meet and consistently maintain compliance standards.

4. Staff Training Can Help Reduce False Alarms

One of the common causes of false alarms is human error. As security systems and components only become more advanced and more integrated, it’s important for any facility staff that will be interacting with systems to understand how they work, what they can do, how they are set up, and how to use them.

In the case of integrated nurse call systems, good products and configurations can help reduce human error and reduce false alarms. Effective training on top of that can help to further reduce these issues while also increasing staff efficiency. In addition to less stress, good security systems and proper staff training can help improve response times and patient satisfaction.

5. Trained Team Members Can Help Combat Alarm Fatigue

On top of reducing false alarms overall, training team members on security systems can help combat alarm fatigue, especially in healthcare and assisted living facilities. Team members who understand how to use the installed systems and the capabilities they have can make the most of the technology available to improve efficiencies across the board. Knowing how to set up rule-based processes, generate valuable reports, manage alerts and notifications, and more can all improve facility security and staff effectiveness.

6. Staff Training Can Provide Cost-Savings

Cost-savings analyses are important elements of risk management and can be valuable for security budget planning as well. Not only can the right security systems, integrations, and configurations provide a solid return on investment by protecting against expensive threats and improving operations efficiency, but staff training can also contribute to savings over time.

Training internal team members on the systems and security products in place makes them more effective and can also help speed up recovery time should an incident occur. Depending on the nature of the incident, this could mean preventing or reducing property damage, theft, injury, etc. This could also mean faster recovery of facility assets or a faster return to regular operations.

Get Comprehensive Security For Your Facility With NEPPS

These are just a few reasons why your team needs to be trained on your security systems. Some benefits of using a full-service security systems integrator include proper installation and configuration, support and maintenance, and can also include training internal teams on new or updated installations. If it’s time to review and upgrade your facility’s security, contact NEPPS at 1-800-736-1456.